Careers

Circulation Assistant

$15-$17 an hour

Paid time offpart-time

JOB SUMMARY:

Circulation Assistants perform a variety of tasks related to customer service, technology, and circulation of library materials. They are primarily responsible for providing information, instruction, and assistance to patrons visiting the Mattoon Public Library. Circulation Assistants report to the Community Engagement Director and other leadership staff.

PREFERRED QUALIFICATIONS:

High school degree or equivalent
Strong customer service skills
Problem solving skills
Willingness to learn
Detail-oriented and organized
Comfortable with computers and other related technology

PHYSICAL REQUIREMENTS:

Ability to stand, sit, bend, twist, stoop, reach and grasp
Ability to lift, sort, shelve and push and pull library materials of up to 40 lbs on occasional basis
Ability to read, see, hear, and speak understandably to communicate

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

JOB RESPONSIBILITIES:

Greet and assist the public
Demonstrate a positive attitude
Staff circulation desks and perform tasks related to the circulation of materials. Including but not limited to: checking materials in and out, shelving materials, creating and updating patron records, answering telephone, performing quality checks on items and readers advisory
Sort and shelve library materials as well as regular shelf reading
Maintain physical appearance of the library
Educate patrons regarding self-service library equipment as well as how to effectively use their library account online
Promote library materials and programs
Assist with set-up or execution of programs as needed
Knowledge of library policy and ability to enforce it fairly and equally with patrons
Keep supervisor informed of noteworthy positive and negative occurrences
Attend regularly scheduled staff meetings to stay informed about library updates, staff development, and volunteer needs
Collaborate as a team to perform daily duties and complete tasks efficiently
Work independently on projects as needed
Participate in professional development related to library services
Other duties as assigned